Daily store and channel monitoring

Check the Assigned Client Shopify store and connected channels daily for listing errors, broken images, variant issues, pricing mismatches, and inventory sync problems.
Make sure every product shows the correct price, including sale and compare-at prices, across all channels.
Run routine backend checks so listings stay accurate and live.
Keep a clear issue log with business impact and resolution status.

Product, pricing and catalog management

Create and update product data: titles, descriptions, tags, images, SKUs, variants, pricing, and inventory.
Run bulk updates through CSV imports and spreadsheets, and double-check the results before and after.
Set up and verify price changes, discounts, and promotional campaigns on schedule.
Keep listings consistent with Assigned Client’s' internal standards and each platform's requirements.
Validate affiliate or influencer tracking data when relevant.

Orders, invoicing and customer-facing support

Monitor order flow and flag stuck, failed, or unusual orders.
Prepare and send order invoices, and assist with refunds, cancellations, and returns as directed.
Give the Assigned Client team simple, accurate Shopify guidance when they need it.

Issue coordination and platform support

Investigate problems and outline the likely root cause.
Coordinate fixes with AutoBizz, the Assigned Client’s team, and app or platform support (Shopify, marketplaces, app vendors).
Track each issue to resolution and escalate recurring or critical ones to seniors.

Apps, integrations and tools

Configure and maintain the third-party apps and integrations the store relies on.
Spot sync gaps or data mismatches between Shopify and other channels, and coordinate the fix.
Test theme, app, and integration updates before and after changes go live.

Reporting and documentation

Prepare inputs for weekly and monthly operational reports for Assigned Clients .
Keep SOPs, checklists, and issue-resolution notes current and clear.
Write short summaries suitable for client and leadership review.

Client communication

Act as a dependable, professional point of contact for the Assigned Client’s team.
Join client calls during their business hours, follow up promptly, and keep everyone informed.
Draft or polish client communications, proposals, and status updates.

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